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Auto Repair

What should an auto repair shop website include?

A structural checklist for auto repair websites, services, certifications, warranty, reviews, and the path that wins same-day appointment requests.

May 18, 20267 min read

Auto repair is sold on trust and speed of response. The website is the first place that trust gets built or lost, and it usually has about three seconds.

1. Phone number pinned to the mobile header

Calls are the highest-intent conversion in this industry. The phone number should never be more than one tap away.

2. A page per real service

Brakes, diagnostics, oil, transmission, suspension, AC, tires, alignment, electrical, hybrid/EV. Each one is a separate Google search and a separate buyer.

3. Certifications, warranty, and real photos

Red Seal, ASE, Tech-Net, NAPA AutoCare, manufacturer training, surface them near pricing and quote CTAs. Real shop photos beat any stock 'mechanic' imagery.

4. A 30-second appointment request form

Name, phone, vehicle, what's wrong. That's it. Long intake forms lose customers.

5. Reviews near the call button

Reviews convert at the moment of decision. They belong next to the appointment CTA, not on a separate page.

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